At Napleton Mazda our customers are always our No. 1 priority. Whether you’re shopping for a new vehicle or simply have a few questions you can always expect a great experience at Napleton Mazda. Learn more about what that looks like from our customers here
The staff here are is very respectful the second you walk in the door. They give you all of the knowledge that you need to know with a smile on their face. If I were to buy another car anytime soon I would absolutely come back here.
10 Feb 2018
I dealt with Adam Surf, he was very knowledgeable and answered all of my questions. The entire dealership made me feel comfortable and made sure that I understood that I can return/contact them at anytime for further instructions or service.
10 Feb 2018
I was very happy with the service I got from Adam Surf. He answered all of my questions and made sure I was happy from start to finish. Never been happier with a vehicle and will definitely be back when it’s time for a new one.
03 Feb 2018
Rick Schmied is very knowledgeable, personable and made our car purchase go smoothly. He wasn't pushy like most salesman can be. The entire team at Napleton are good people to do business with. Awesome experience.
03 Feb 2018
Working with Joe Powell is great as I have purchased my third car from him and Napleton Bourbonnais. The service department of Craig, John and Rick have been accomodating on oil changes, car washes, and tire maintenance. Mercedes, Lincoln and Mazda are great brands to choose from. The staff make the... difference here as The facalities are dated, but otherwise a great buying and service experience. Show more
31 Jan 2018
I found my 2015 GLK 350 online and had never done business with Napleton in the past. After many questions, text messages and even a text video, I made the drive from Detroit to make the purchase. It goes without saying that they went out of their way to make sure I was satisfied. Even after the... purchase they drove the car to Midway Airport the next day to meet me and hand over the keys! A big THANK YOU to Mike and Nick for answering all my questions and ensuring that my satisfaction was priority #1!! Show more
21 Jan 2018
Our sales rep was Adam Surf. He was professional, very nice, and very informative. Everyone there was great. Adam went out of his way to make sure I new everything possible about the car before leaving, and showed me how to use the Mercedes Embrace. He also said to call or stop by anytime I need...ed more instruction on operating the car.Show more
19 Jan 2018
My sales rep Adam was amazing!!!!! He was patience, humble, professional and knowledgeable of the vehicle! The staff were all extremely nice, welcoming and professional !!!!!!!!
13 Jan 2018
Everyone made me feel welcome! Everyone greeted me, shook my hand, and introduced themselves! I was offered refreshments. My questions were all answered quickly and adequately!
19 Dec 2017
Our salesman Adam was knowledgeable and professional. We got a fair price and it was hassle free. The initial price was competitive with other quotes we received so not a lot of need to go back and forth.