How Are We Doing?

At Napleton Mazda our customers are always our No. 1 priority. Whether you’re shopping for a new vehicle or simply have a few questions you can always expect a great experience at Napleton Mazda. Learn more about what that looks like from our customers here

Customer Lobby
Sort by: Latest review first / Highest rating first
Tricia Hansing Nagel 30 Oct 2017
Al Smith and team made the process of buying a car fast and unstressful. Never have I been taken care of so quickly to get a new car. LOVE the car!
5 rate
Tags:
Facebook
Charlotte Raynor 20 Sep 2017
I had problems with my Mazda that I had purchased from Napleton awhile back so I called Rick in the service department and he got me right in. He found the problem and also told me my front brakes were bad. They put new front brakes on and it was done in no time. Rick and the service dept. are alway...s courteous and friendly and very helpful. Glad I bought my SUV there and feel like they treat me like a friend. Great place!! Show more
5 rate
Tags:
Facebook
Gesell,Dan50 28 Aug 2017
Excellent sales manager and sales team. They met my precise requirements for my new 2017 Mazda cx5 Grand touring model. Dan Leadingham and Joe Powell went beyond a salesmans responsibilities to make myself and my wife feel welcomed and respected us as a present and future client. They did not waste ...time in making the deal. Very satisfied. Show more
5 rate
DealerRater
Dkgrot 20 Aug 2017
The dealership was very kind. The salesman was personable and took care of us throughout the experience. The car was detailed and was given a full tank of gas.
5 rate
DealerRater
Andrew Obirek 26 Jul 2017
The people there are very friendly. Talked with Adam Surf about what I was looking for, he made a few recommendations that were on the lot. I liked the first one he showed me and after a test drive I knew this was the vehicle I wanted. I could tell that he wanted me to be happy with my purchase and ...I truly am. I will definitely be back to see him for my next purchase. Show more
5 rate
Tags:
Facebook
Kristi Lynn Phillips 01 Jul 2017
I made the trip to purchase a car on site after a 3 hr drive from Michigan. I was so nervous that the drive would not be worth it, and I would return home empty handed. However, Richard was able to make me laugh and I was able to calm my nerves enough to take the car for a test run. I was head over ...heels for the car, and within 10 minutes or so, I walked away with the keys in my hand. I was contacted after showing interest online, and did the credit app online within the next few days. I received an approval the next day, and made the trip down. It was well worth it, and I am happy that I chose napleton autowerks over any other dealership. They made the experience all about me, and made my first financed purchase a success! They are highly reccommended, and care about their customers. I will be telling all my friends and family about them, and if I ever need to purchase a vehicle 10 or more years down the road, I will be sure to contact Richard first!!! Show more
5 rate
Tags:
Facebook
petit 02 Mar 2017
It has become a personal experience for me to bring in my car for Service. Rick at the service center is God sent adviser. I have enjoyed my car since I purchased it from this dealership (Napleton), and my service experience has been great. It seems when the service schedule approaches, I look forwa...rd to the experience. Thank you. Show more
4 rate
DealerRater
Bob Demchuk 07 Jan 2017
Great people, great service, great prices. 16 yrs experience
5 rate
Tags:
Facebook
Mark Hunt 02 Jan 2017
Purchased my second Lincoln today from Napleton in Bourbonnais. EXCEPTIONAL service and sales staff. Easy to do business with
5 rate
Tags:
Facebook
David Forden 09 Dec 2016
Customer service is phenomenal, Micah had no problem helping me find rides back and forth to the dealership, and finding me a vehicle that I feel extremely comfortable with. Thank you to the Napleton team!
5 rate
Tags:
Facebook
Questions?
Please speak with our friendly staff for more information.
Adjust Payment Terms

We want to help you find the perfect car that fits your budget. Please adjust the options below so we can estimate the most accurate monthly payments.

Estimated Credit Score or Interest Rate

Desired Loan Term (months)

How much will you put down?

All tax, title and vehicle registration fees are additional. See dealer for complete details.